Modernize + streamline your practice to smooth, accurate, and serve—on the fly.

We charge monthly flat fee or a fixed percentage of the monthly collections on your behalf. The flat fee includes commercial and government payments, co-pays, self-pays, capitation payments, etc. According to the AMA, outsourcing medical billing expenses can cost 30% to 40% lower than in-house services. An average physician’s practice utilizing in-house billing services spends 15% of earned income on billing related expenses. In addition to RCM Centric’s other services, we also offer patient eligibility verification and estimated payment amount at no additional cost.

By doing things rights the first time we can reduce costs and maximize efficiency. Our state-of-the-art proprietary software tracks every claim throughout the entire billing process, resulting in cost reductions for overlooked claims. We use cutting-edge technology allowing us to retrieve billing documentation without ever leaving the physician’s office.

• Free EHR integration
• File storage cloud account
• Real-time financial reporting
• Accurate electronic claims submission and tracking
• Daily billing and follow-up
• Quick payment turnaround
• Claims re-submission for identifying lost dollars
• Weekly and monthly reporting
• Secure web log-in
• Online financial reports
• Practice analysis
• Cash register/IOU
• Customized office forms available online 24/7:
• Hospital Super bills
• Office Super bills
• Registration Forms
• Sign-in Sheets

RCM Centric handles all medical specialties including Cardiology, Neurology, Internal Medicine, Family Practice, Pain Management, Podiatry, Neuropathy, Gastroenterology, Anesthesia, Psychiatry, Surgery, Dermatology/Plastic Surgery, Cosmetic Surgery, ER, Allergy and Immunology, Pulmonary, Radiology, Interventional Radiology, Orthopedic, Pediatrics, Ophthalmology, Infectious Disease, Gynecology, Rehab, Nephrology, Thoracic Surgery, Endocrinology and much more. See a complete list of our medical specialities.

About 97% of claims are filed electronically. For companies currently not set up to receive claims electronically, HCFA forms are used for claims submission. Most insurance companies respond electronically through Electronic Remittance Advice (ERA), notifying RCM Centric and the physician receipt of payment in a fraction of the time.

Our direct submitters are spread across all states in the USA.

While paper claims submission can take 90-120 days, standard electronic claims filing allows reimbursement from the insurance company within 7-21 days. Physicians, who use RCM Centric’s integrated services, can receive payments in as little as 3-5 days. This drastic reduction in time is due to the many features available in our Standard Medical Billing Agreement, which includes EHR, eligibility verification, ERA and EFT.

There are no extra charges for electronic claims transmission. In fact, no auxiliary charges are incurred for any of RCM Centric’s services. We do not maintain a standard “module mentality” of charging physicians on an a la carte basis for each additional service they utilize.

All checks and EOBs will be sent directly to your office. Since most insurance companies offer ERA and electronic versions of EOBs, and EFTs (Electronic Funds Transfer), physicians can receive EOBs and payments faster than a standard paper delivery, allowing the follow-up process to be expedient and efficient. For physical copies, just keep the checks and send us scanned copies of the EOBs.

Yes. Unless the nonpayment is for a legitimate reason, such as a deductible, capitation, lack of coverage or duplicate invoicing, we can reprocess the claim without requiring additional information. RCM Centric will contact your office, if necessary, for further information. If the claim remains unpaid, we will follow up with an appeal.

After signing the contract, we can begin the setup process immediately. Generally, for most physicians, the process takes 2 to 4 days. We can provide an accurate estimate after reviewing your individual practice.

We go through a laborious and time-consuming setup process to ensure your claims will be processed effectively and efficiently. This includes entering all patient data, creating customized forms, setting up a clearinghouse account and assisting with installing a high-speed duplex scanner (if applicable). There are no hidden fees for click charges, postage, business reply mail, etc. You only pay a flat fee or percentage of the collected amount.

Unlike other billing companies, we do not charge you additional fees for click charges, postage, forms, business reply mail, etc. All costs are included in the flat fee. Our goal is to keep it simple – you only pay the agreed amount.

YES, we have our Patient Help Desk to communicate with your patients regarding their bills or any information about the visits. Our Patient Help Desk can schedule appointments with your patient, reminders, follow-up, notice or any further inquiries.

Yes, our data migration teams work closely with new customers to ensure a smooth transition. We provide the necessary templates to your former billing company so that they can compile data in a format that is compatible with our system. After receiving data in the required format, we will import it into our platform for you, completely free of charge.

Don’t hesitate to contact the sales team and schedule an appointment for 15-30 minutes; our team will assist you accordingly. If you need quick help, call us at (415) 530-2893 or email us at [email protected].