Electronic Records Disclosure and Consent Agreement

RCM Centric | Updated on August 28, 2023

About This Consent

This Electronic Records Disclosure and Consent Agreement (the “Agreement”) is entered into between you (the “Client”) and RCM Centric (the “Company”), collectively referred to as the “Parties”. This Agreement outlines your consent to receive electronic records and communications from RCM Centric.

1. Consent to Receive Electronic Records

By agreeing to this Agreement, you consent to receive electronic records and communications related to the services provided by RCM Centric. This includes, but is not limited to, invoices, statements, reports, notifications, and other documents required for the billing and credentialing services.

2. Scope of Consent

Your consent to receive electronic records covers all communications and records exchanged between you and RCM Centric. This may include emails, secure online portals, and other electronic communication methods used by the Company.

3. Right to Withdraw Consent

You have the right to withdraw your consent to receive electronic records at any time. To withdraw consent, you must notify RCM Centric in writing. Please note that withdrawing consent may affect your ability to receive timely information and services electronically.

4. Hardware and Software Requirements

To receive electronic records, you must have access to a computer, smartphone, or other device with internet connectivity. You must also have a valid email address and the necessary software to view and interact with electronic documents, such as PDF readers and web browsers.

5. Updating Contact Information

It is your responsibility to keep your contact information, including email addresses, updated with RCM Centric. Changes to your contact information should be promptly communicated to ensure the accurate delivery of electronic records.

6. Security

RCM Centric takes security seriously and employs measures to protect the confidentiality and integrity of electronic records. However, electronic communications and records carry inherent risks, and you acknowledge and accept these risks when consenting to electronic delivery.

7. Agreement Duration

This Agreement remains in effect for the duration of your engagement with RCM Centric for billing and credentialing services, unless you withdraw your consent as outlined in Section 3.

By electronically indicating your acceptance of this Agreement or by continuing to engage with RCM Centric’s services, you acknowledge that you have read, understood, and agree to the terms of this Electronic Records Disclosure and Consent Agreement.

Please retain a copy of this Agreement for your records.

Updates in Our Electronic Records Disclosure and Consent Agreement

RCM Centric reserves the right to make periodic updates and revisions to this agreement, at any time. Suppose we decide to change our policy. In that case, we will post those changes to this statement and other places we deem appropriate so that you know what information we collect, how we use it, and under what circumstances we disclose it. You are welcome to email us with questions or concerns at [email protected].

If you feel we are not abiding by this agreement, you should contact us via the Contact Us form or email at [email protected].